SUPPORT URL

 Q: I cannot log into my account. What should I do?

A: Ensure you have a stable internet connection and double-check your login credentials. If the issue persists, try resetting your password or contact support at [Insert Support Email].

Q: My progress has been lost. How can I restore it?
A: If you were logged into an account (e.g., via Facebook, Google Play, or Apple ID), try logging in again to sync your progress. If your progress isn't restored, contact us with your account details.

Q: The game crashes or freezes frequently. What can I do?
A: Try the following steps:

  1. Close and reopen the game.
  2. Restart your device.
  3. Ensure you have the latest version of the game installed. If the issue persists, contact support with your device model and details about the crash.

Q: How can I turn off in-game ads?
A: You can remove ads by purchasing the ad-free version in the game's store. Go to the in-game store and select "Remove Ads" to proceed.

Q: I purchased an item, but I didn’t receive it.
A: Please check your purchase history to ensure the transaction was completed. If confirmed, try restarting the game. If the item is still missing, contact support with your purchase receipt.

Q: How do I restore my purchases?
A: Use the "Restore Purchases" button in the game settings menu. Ensure you are logged into the same account used for the original purchase.

Q: Can I play the game offline?
A: Certain features, like single-player mode, may be available offline. However, multiplayer modes and leaderboard updates require an active internet connection.

Q: How do I change my username?
A: Go to the profile settings menu in the game. If the option isn’t available, contact support for assistance.

Q: How can I report a bug or issue?
A: You can report bugs by sending an email to [Insert Support Email] with a detailed description of the issue, your device information, and screenshots if possible.

Q: Is the game available on all devices?
A: The game is available on iOS and Android devices. Ensure your device meets the minimum requirements for smooth gameplay.

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